2.) Can I use my current serial number with updates?
3.) Do I need a copy of The Face Machine on every computer I intend to 
animate a TFM rig with?
4.) What kind of body rigs can I use with The Face Machine?
5.) Does TFM create a blendshape-based or bone-based rig?
6.) Can I rig more then one character's face in a single scene?
7.) Does The Face Machine rig non-traditional facial arrangements?
8.) What mesh types can be rigged with TFM?
(If your question is not addressed here, please consult the manual or contact us)
1.) Where's my serial number?
When you purchase the downloadable TFM for Maya product from the Anzovin Studio Store, a serial number will be emailed to the address you specified in your order IN ONE BUSINESS DAY. If you have serial number questions, please contact sales@anzovin.com.
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2.) Can I use my current serial number with updates?
If you've downloaded a bug-fix recompile from TFM's DOWNLOADS page, you can continue using your serial number. If you are upgrading to a different version of TFM (example: Switching from Maya 8.5 to Maya 2008), you will need to contact sales@anzovin.com to receive a new serial number.
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3.) Do I need a copy of The Face Machine on every computer I intend to animate a TFM rig with?
Nope. Our free plug-in Anzovin Rig Nodes provides everything you need to animate with a TFM rig, including the pose save/recall and selection interface, and can be installed on any copy of Maya. You only need the Face Machine to create or edit the rig. <DOWNLOAD ANZOVIN RIG NODES>
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4.) What kind of body rigs can I use with The Face Machine?
Any kind you want. TFM adds it's own FM Skincluster to your mesh, which can be stacked under a normal skin cluster (or any other deformer, for that matter), so you can rig the body in any way you like. Including, of course, rigs created with the The Setup Machine.
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5.) Does TFM create a blendshape-based or bone-based rig?
Neither. The TFM rig is based around our own skin cluster, which uses curves and surfaces as influences.
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6.) Can I rig more then one character's face in a single scene?
Currently, no, the TFM rigging process is intended to rig a single face per scene file. Although, once your character has been rigged, you can then reference or import that character's scene file into any other Maya scene for animation, at which point you can have as many TFM rigs in the same scene as you like.
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7.) Does The Face Machine rig non-traditional facial arrangements?
For the most part, no. The TFM rig is designed to be used with at least vaguely humanoid-shaped faces with two eyes, one nose, and a mouth. Long-snouted faces, like a dog or a dinosaur, are theoretically possible but don't really allow enough control in practice (since there is quite a bit more lip region then on a human-shaped face). That said, as long as the face's general shape is similar to a human layout, TFM can rig a wide range of faces.
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8.) What mesh types can be rigged with TFM?
The Face Machine only deforms poly meshes. Ridged element of the face (such as the eyes or teeth) could be made from nurbs or subdiv surfaces.
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